EARN A CUSTOMER FIRST

         

          Most of the business concerns scratch their heads because of losing customers despite having good and trained sales force, great service, wonderful offers, excellent schemes and pleasing interiors. It is not all the internal and external factors which push customers out or pull them in. In addition to those factors there are some on the spot sales activities. It is very well known that HAPPY CUSTOMERS = ASSURED SALES. So, now the question is that how can a customer been made happy? It is simple if we understand that customers are not paying only for the product but also for the experience which he/she gains.

Here are some points which will make customer advertise your business.

1. Don't ask "What do you want" - Because no one will come to an electronic shop to buy buffaloes. 
2. Never inquire about the price tag under which the customer has planned to buy - Because human mind may change at any time and at any situation. It also creates an impression that you are weighing the customer by the amount he/she is ready to spend in your store or shop.Sometimes the person may be a prospective buyer or even an enthusiast who may come to browse what you have.
3. Don't force them under the name of hospitality (For example , continuously telling the customer to sit even though he/she feels comfortable in standing)
4. Don't try to make fake expressions (For example, trying to smile) - Because the customer may feel that you are giving least importance to him/her. This also creates an impression that you are preoccupied with some other work or you just want to sell something which is not worthy for the customer
5. Never look at the face of the customer while he/she is looking at the product  - Because the customer will think that you are not comfortable with his/her personality or appearance. 
6. Always provide a frictionless answer. If you are not sure about the solution just try getting accompanied or just ask to your fellow sales person or someone who knows very well about what the customer is asking. 
7. Don't walk along the customer wherever he/she goes inside the store or shop - Instead walk behind the customer and remember that you are few yards away from the customer. Let the distance be comfortable for him/her. But do not stand far away unreachable by the customer.
8. Don't try fill the customer's mind with all the product information you have - Because the customers may sometimes have a little knowledge about the product. Answer only the questions of the customer. Sometimes it is well and good to give a crispy additional information only after ensuring that there is no chance that the customers could have known about it earlier.

Why do we give up ?? The inner thoughts and perception ...

SOME SAY "I DID IT"

SOME SAY "I WILL DO IT"

BUT THERE ARE SOME, WHO ONLY WATCH OTHERS SUCCESS AND JUST READ THEIR STORIES.. 

So What kind of person you are ????

All of us want to do something and get reward and be popular.. Nobody wants to fail..But there is something which stops us and we finally decide to give up.. 

        We often feel something inside our heart like

•No one is there to make us move

•People are not genuine or honest

•Lack of time

•Not planned properly

•Something may go wrong

•Lots of hindrances on the success path

•Not having proper resource

                           And if the answer is any one among these

Then Its lame... They are simply the answers we have for others or even for us, just to comfort ourselves ..... 

Just by changing our inner thoughts and perception we can make anything happen . Here are some of the points which will bring some clarity on what should we do to keep us moving towards our goal ..

•Don’t mind anyone. Because they are not your bread winners.

•Make an attempt to start. Don’t look for a big leap at the first moment.

•Ensure that you hold information on what you are going to do. Of course they are the first resource that you possess.

•Avoid the habit of receiving suggestion from everybody you know.

•Don’t mess up your routine with your target.

•Don’t get admired only on the appearance of people or their stylized glorification.

•Always remember that there is someone working more harder than you do.

•Fear only for skipping your responsibility.

•Maintain cool relationship with everybody.

•Always ensure that you are in progress.

•Always have a mentor in life.

The above points will surely make us move and make everyday meaningful.. 

Yes... now let us GO AHEAD.

                                   ALL THE BEST

Social media marketing mistakes

Most common mistakes that entrepreneurs should avoid while marketing through social media.

        Social media has become one of the great pillars of any business.. Today everything has gone digital and some day or later going digital may only make anyone's business more profitable..

                                                                    

In this article we are going to focus on the most common mistake any entrepreneur should avoid to be more successful and reachable..

Here are few facts, why social media is the need of the hour for any business..

1. There are more than half of the human race is under the age of 30 years who never know life without internet.

2. 1 in 6 marriages were between people who meet through social media.

3. Half of the total population between the age of 18-34 check the Facebook status when they first wake up.

4. Radio took 38 years to reach 50 million people, Television took 13 years to reach 50 million people, Internet took just 4 years to reach 50 million users.

5. There are 850 million monthly active Facebook users.

6. More than 77% of customers were acquired from Facebook.

7. There are more than 500 million Google+ active users. 40% of the marketers use Google+ to market their products.

8. There are more than 2 billion videos viewed on You tube per day.

"Social media almost ignored"

There is always an misunderstanding that social medias are silly networks and apps that kids use. This can only be called as IGNORANCE. Always remember that it is only the matter of linking our product or services with the customers, so don't consider any medium as useless.

"Its not about simply having a Facebook page or Twitter account"

Always remember that customer engagement is much more important than anything else in social media. Communicate with your customers or prospective customers and be active all the time by participating in the discussions. This will make your customers to remember your business.

"Do not go free all the time"

Starting a new Facebook account or twitter page and expecting to be highly reachable is totally a wrong thinking. Try making small investment in getting majority of benefits offered by the social media you choose, so that your business may go universal.To turn your marketing more effective there needs a strategic planning to fully use the social media. Have dedicated people to manage your social media marketing so that all the activities can me managed more efficiently.

"Lack of transparency"

Always have the motive to get your customers be informed. Your customers should know whats new in your business and should be fully updated with the product or services you offer. Talk more on the special attributes you introduce in your business, receive feedback, reviews or comments.

   The above said points will surely make your business more active in social medias. Keep going .. ALL THE VERY BEST...

Qualities of a Team player

                      DO YOU WANT TO BE A GREAT TEAM PLAYER AND A GOOD TEAM LEADER?

      Do you know that the major competency that every company lists first is "TEAM WORKING ABILITY" ?

     Yes, majority of the companies especially MNCs are in need of good team workers who has to work in a team and achieve the common goal of the team which reflects in the growth of the company on a whole.

     In this article we are going to see what a team player and a team leader has to know to be more effective and liked by all in the workplace. Becoming the kind of person every team wants will surely take us to great height in our career. 

     Leadership expert John C.Maxwell stated numerous essential qualities which should be developed to be a successful team player. Let us see few of those essential qualities which are more vital and will make us a great team player and a good team leader.

      Fine, come on let us drive through the way of Maxwell and tune our qualities and explore new heights.

Quality - 1

Adaptable

"If you won't change for the team, the team may change you"

                                                                                         -Maxwell

Being adaptable means being more flexible and more adjustable for the team and with the team members. If you are not able to identify what you are good at, simply try what you like but with great adaptability with your team. Here, your team will support you and will surely help you to identify your talent and excel in it, because, only the best people near you looking at your effort can make you realize what you are good at and can correct your mistakes. 

Quality - 2

Collaborative

"Working together precedes winning together"

                                                             -Maxwell

This is the foremost important quality we should possess. Being Collaborative means involving our self and working together to complete any task by mutual help and support. Always remember that union is strength. Facing challenges with team work will always make anything simple. Remember to complete with the team and not compete with the team. Always focus on the team and not on yourself for the best result, because when you focus on yourself and your task it only means that you are stepping out of the team goal and also remember you alone cannot reach the team goal. 

    One more important point to focus is that, Always complement others. Small complements will surely thicken the relationship.

Quality - 3

commitment

"There are no half hearted champions"

                                                -Maxwell

Don't worry that you have not done anything big and created great impact in your team, Just be committed, this will show off who you are and what you are in the team. Always make sure that you are involving yourself 100% in all the works you do, and forget about the target, because commitment is the engine for the job which will surely take you to the target. When anything is done with great commitment it will be very hard to surrender. So this is the mantra that you will not give up easily when you do anything committed. 

Quality - 4

Communicative

"A team is many voices with a single heart"

                                                        -Maxwell

Yes, the most vital attribute every team player needs to possess is being more communicative. Always speak up with your team mates to understand what is up with them. Some of your team mates may not be comfortable with some of your activities or may hold back to talk to you about what you did unfavourable during certain hard times. Never let them be on the same state get near and speak up to know what went wrong and explain why that happened. This is a good chance for you to find yourself as an individual within a team and the expectation of the team.

               Always make it easy for your team mates to communicate with you. Remember it is only your words which will reflect what you are. Always use polished words even on hard times. Interpersonal difficulties and conflicts are most common, do not wait for days to get back to the particular person and talk again, never take more than four hours. 

Quality - 5

Competent

"If You Can't, your team won't"
                                   -Maxwell

Competence cannot be developed if you try to do everything. So be specialized and focus on what you are interested in, put on unconditional effort to push your interest upwards.  Do what you are good at and follow your curiosity as said by Albert Einstein the great physicist. Find the small elements in the job and do it efficiently which will surely grow big jobs on its own.  
        If you are a team leader, always gather your team mates and make them understand that being competent is very vital and help them to identify the same. Collect ideas on how to improve the process or output of the team. Each person in your team will surely say something in which they are good at and love to do, consolidate and delegate accordingly.

Quality - 6

Selfless

"There is no I in team"
                      -Maxwell

Always remember that there is no drama with a single person.  Remove individual interest and multiply group interest.  Ensure that you are selfless, team advancement and unity are always the product of selflessness. Holding empathetic value will surely remove the "I" in your team and results in unity and team work. If you are a team leader don't feel tired up to take up the subordinate role and get to know what bothered your team member a lot and pulled down the productivity of that particular team member.

Quality - 7

Enthusiastic

"Your heart is the source of energy for your team"

                                                            -Maxwell

Being enthusiastic means that the desire to do more, and strive for excellence. Generally, if you wait unnecessarily to do something which you believe that it will surely bring you fame, it is clear that you lack in enthusiasm. Don't wait for someone to push you up and drag you to your goal, fill your heart with energy and happiness and make it happen. Make deadlines more earlier and move steadily towards it with cheerful attitude, so that the level of enthusiasm will not fade until you accomplish your goal.

Conclusion

 This article is a mixture of what I have read from Maxwell's books and my own thoughts, ideas and experience.  I hope you enjoyed reading it. Kindly make some notes out of it and carry if you find it worth. Keep going, make your career and personal life more colourful. Wish you all the best.